byAlma Abell

Elevator services should do more than just keep the elevator running. Elevator Services in Washington DC believes that they have a superior method of providing maintenance service programs for elevators. A knowledge of the elevator industry and highly trained and experienced personnel enable the tailoring of maintenance programs which go beyond the customer’s expectations.

Accountability and expertise are most important to customers who purchase maintenance. Listening to our customers input on recommended maintenance intervals is part of customer satisfaction. Our company will offer our recommendations based on equipment type, usage and age. These are all important factors in estimating maintenance intervals. Our company is aware that an elevator can seriously harm people and even kill people. Our accountability is evident when we give the customer a schedule of our planned maintenance visits ahead of time and what we expect to accomplish. They will receive a written report on what tasks we completed, they will also be given a report on what issues require a follow-up and when this will be done.

Electronic analytical equipment is used to check on the electronic controls of the modern elevator. Older elevators have a cable and pulley system which requires inspection and maintenance. Some elevators have hydraulic systems which do the lifting. These systems need scheduled inspection and maintenance.

The system which operates the elevator doors requires inspection and maintenance to ensure that the doors function without posing a danger to users. The speed of the elevator is important since an elevator that is too slow will irritate the users.

Some elevator service companies have high tech monitoring devices which enable an operator to monitor the elevator performance. This equipment enables the operator to determine if immediate service is required. Most elevator companies function on a 24/7 schedule. A building monitored by one of these companies will get fast service which is important in office and apartment buildings.

It is essential that the maintenance personnel have the proper training to service elevators. A four year apprenticeship program is required, and two programs are sponsored by different elevator unions. The repair company should be an International Union of Elevator Constructors (IUEC) signatory company and a DC-based Certified Business Enterprise (CBE). Visit website for more information.